Integrated Care

Implement the Collaborative Care Model

Learn more about how to implement the Collaborative Care Model (CoCM), including a guide, job descriptions, and a financial modeling tool.

The Practice and Billing Toolkit

Tools for Successful Implementation of the Collaborative Care Model

This toolkit is a compilation of sample tools and resources from pioneer practices who have implemented the Collaborative Care Model (CoCM) and are billing for services delivered in the model. Topics covered include:

• Documenting Consent
• Provider Script for Introducing Collaborative Care to Patients
• Collaborative Care Patient Education Materials
• Patient Satisfaction Survey
• Provider Satisfaction Survey
• Behavioral Health Care Manager Experience Survey
• Time Tracking
• Overview of the Psychiatric Collaborative Care Management CPT Codes
• And more

We are grateful for these practices and their willingness to share their innovative solutions and resources to help others on their journey to building and implementing a sustainable Collaborative Care Model within their practice. If you, or your practice, have good examples, please send them to us at SAN@psych.org, as we would like to continue to build our library.

Download the Toolkit

Implementation Guide

This guide from the University of Washington, AIMs Center is an introduction to the process of implementing the Collaborative Care Model (CoCM, from the crucial first step of understanding what it is to monitoring outcomes once CoCM is in place. Each step contains learning objectives along with materials to help you achieve them.

Learn More

Financial Modeling Workbook

APA's Support and Alignment Network and the Advancing Integrated Mental Health Solutions (AIMS) Center, in collaboration with the Institute for Family Health, created the Financial Modeling Workbook, which helps practices more accurately:

• Estimate visit volume and the number of patients served;
• Define and analyze how much time staff engage in key integrated care tasks; and
• Estimate fee-for-service and CoCM CPT Code potential revenues

Register and download the Financial Modeling Workbook here.

APA Webinar – Introduction to the Financial Modeling Workbook

APA hosted a webinar to introduce the Financial Modeling Workbook which helps to assist practices in determining their net financial impact of implementing the Collaborative Care Model.

View Webinar

Questions About the Workbook?

Below is the 2020 schedule for upcoming APA monthly office hours. If you have questions, please contact SAN@psych.org.

• Wednesday, January 8: Noon – 1:00 p.m. ET
• Wednesday, February 5: Noon – 1:00 p.m. ET
• Wednesday, March 4: Noon – 1:00 p.m. ET
• Wednesday, April 1: Noon – 1:00 p.m. ET
• Wednesday, May 6: Noon – 1:00 p.m. ET
• Wednesday, June 3: Noon – 1:00 p.m. ET
• Wednesday, July 1: Noon – 1:00 p.m. ET
• Wednesday, August 5: Noon – 1:00 p.m. ET
• Wednesday, September 2: Noon – 1:00 p.m. ET
• Wednesday, October 7: Noon – 1:00 p.m. ET
• Wednesday, November 4: Noon – 1:00 p.m. ET
• Wednesday, December 2: Noon – 1:00 p.m. ET

Office Hours Dial-In Information
Join from PC, Mac, Linux, iOS or Android: https://zoom.us/j/760751576
Telephone: (646) 876 9923
Meeting ID: 760 751 576

CoCM Practice Testimonials

CoCM Team Job Descriptions

• Psychiatric Consultant
• Behavioral Health Care Manager

Examples of Implementation of Collaborative Care

Find examples of the model being implemented across different service and payer types.

Learn More

Recommendations for Implementation

While much has been achieved, further efforts are necessary to realize the promise of behavioral health integration. The following recommendations highlight areas in need of additional research and development.

Learn More

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