APA Resources for Helping Patients Access Care

Use these resources to help your patient access appropriate care.

Appealing Treatment Denials

Strategies for appealing treatment denials from commercial health insurance carriers and a sample letter

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APA Position Statements

Search for official APA Position Statements about access to care issues in the APA Policy Finder.

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Register Your Pharmacy Benefits Complaints

If you are having difficulties with your patients’ prescription benefits management programs (PBMs), please register your complaints through our online form.

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Mental Health Parity

Federal law is clear that insurers can no longer discriminate against patients with mental illness, including substance use disorders. Patients who know their rights are better equipped to protect their rights.

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State Insurance Commissioners

Find contact information for your State Insurance Commissioner and to seek guidance or lodge a complaint.

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Coming Soon: Patient/Family Survey

This survey can be used by District Branches and patient advocacy groups to identify impediments to care.

Coming Soon

Practice Management HelpLine

If you are an APA member and need assistance with practice management issues, please contact our Helpline. Help is available on a wide variety of day-to-day practical issues that arise in managing a practice.

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