Our refund policy is as follows:
A refund request must be submitted to the APA within 7 days of purchase of the course. Courses are eligible for a full refund if requested within 7 days of purchase, providing that the participant does not meet any of the below criteria.
A refund request will not be honored if the participant:
- Claimed credit,
- Engaged in 50% or more of the activity, or
- Requests a refund beyond 7 days of purchasing the course.
Requests to exchange a course will not be granted. Customers will need to purchase the correct course at the applicable registration price.