Skip to content
Notification Image

Important! APA's Online Systems Updated.

Password reset will be required.

Read more here >

Responding to Negative Online Reviews

Approved by the Joint Reference Committee, October 2019

  • 2019

Resource Document on Responding to Negative Online Reviews

Approved by the Joint Reference Committee, October 2019

The American Psychiatric Association (APA) Ethics Committee occasionally receives inquiries from members who are troubled by negative reviews about them or their practice posted online by patients or other individuals. This often creates a difficult dilemma for the psychiatrist who must respect the patient’s voice but also desires to preserve the integrity of the psychiatrist’s public image. This resource document is offered to provide guidance to psychiatrists regarding receipt of negative online reviews.

Medical leadership for mind, brain and body.

Join Today